State Farm® Insurance Agent Shannan Jursa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ricky Day
January 24, 2026
"I have no problems up there at Garrettsville, Ohio really nice people they take care of me. They know me by name or most places do not. I really appreciate them so thank you very much and God bless everybody and State Farm."
"We are so appreciative of your review Ricky, we appreciate you immensely!"
JC
January 3, 2026
"“How neighborly is this State Farm agent?” My phone died while on my way to a Facebook marketplace deal yesterday near their office, it was snowing and my old truck does not have a car charger; but like a good neighbor they were there and they let me come in to get warm while being kind enough to charge my phone so I could finish my Facebook deal and get back home.🤣 I also left with merch! A State Farm tote bag, mug, and football! Like a good neighbor, Shannan Jursa State Farm is there.🤣 ⭐️⭐️⭐️⭐️⭐️ -Best Neighbors Ever"
"You are absolutely amazing! Thank you so much for taking the time to highlight us in this way. It is so very very appreciated!"
Tammy McGarry
October 2, 2025
"Shannan Jursa and here crew at STATE FARM are the best...kind, professional, more then helpful and always Answer their with a positive "How can we help" special thanks to Ranni for going over and above for me yesterday ."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Kathi Kovach
August 21, 2025
"I have been with State Farm for years. When I call Shannan I always get my questions answered. It this office group. Very helpful and nice on the phone."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Dorinda Sterpka
August 17, 2025
"Randi was very helpful and kind when we met with her to discuss switching our Auto and Mortgage insurance. We did indeed make the switch to State Farm and are very happy that we did. We are saving a lot of money. Randi was very good to work with. I highly recommend this State Farm insurance agency 😊"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Salena mae King
August 7, 2025
"I have Car Insurance and a Business policy. Shannan, Jeff and her team are professional, helpful and the amount that they do for the surrounding communities is incredible."
"Thank you for the 5 starts Salena. We appreciate you and the review. It has always been a pleasure to work with you and your family."
Dawn Zavodny
July 1, 2025
"Everyone there is wonderful and very helpful . I’m happy to join the State Farm team Thanks Megan for your help and thanks to the rest of the team Shannon Jeff and Randy ."
"Thank you so much Dawn! We appreciate you and are excited to be the good neighbor you expect and need."
Jenette Perme
June 13, 2025
"Thank you for always having amazing customer service!! They take care of everything for me including car, homeowners, renters ins!! Small town with a big heart!!!"
"Thank you so much for the 5 stars Jenette. We pride ourselves in being your Good Neighbor."
Nicole Sweet
May 16, 2025
"Shannan is a gem for this community! She goes above and beyond Insurance to help. She truly cares and has a heart of gold. She runs her business as such too!"
"Thank you Nicole, it’s super important that our community know we put them first. I appreciate you taking them time to share your perspective."
33 Collectibles
May 16, 2025
"Bad service! Unfriendly and not professional!! Tens minutes also you have all year to prepare. Sham on you for creating terrible environment."
"Lets clarify that you are leaving this review because you are complaining about a Yard Sale and NOT the Agency. You showed up at least twenty-five BEFORE we opened to try and snag the good stuff for your resale business. Your Google handle gives you away. You complained because you drove over and hour and I wouldn't let you cherry pick for your profit before the first day even began. You are a wanna-be keyboard warrior who knows his only real power comes from leaving negative reviews when he doesn't get his way. I hope that anyone wanting to do business with you sees this review in your profile, because they'll see what a small and pathetic man you are to try and attack a business over an unrelated incident. Not to mention, trying to scam my community out of the good toys that should be going to OUR KIDS! Shame on you!"
Louis Colapietro II
April 6, 2025
"Excellent service, very helpful and answered all my questions. Highly recommend."
"We’re truly grateful for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you or your family, just let us know!"
PutGodFirst
March 27, 2025
"Shannan is very easy to work with and always very pleasant and so is her staff every time I call in and ask questions."
"Thank you so much for your positive words! We love what we do and I’m glad it reflects onto to our clients."
Prashant Rajan
February 18, 2025
"Shannan was my agent for several years. She was excellent. Would highly recommend."
"We’re honored by your positive feedback! It has always been a pleasure to work with you. If there is anything we can ever do for your insurance needs, just let us know!"
Joe Dietrich
August 3, 2024
"I am incredibly pleased with the service provided by Shannan at State Farm. She is consistently responsive and quick to assist with any questions or quotes I need. Her kindness and professionalism shine through in every interaction, making her a pleasure to work with. I highly recommend Shannan for anyone looking for a reliable and helpful insurance agent."
"Joe, thank you so much for taking the time to share your experience with us. We appreciate you and strive to be accessible for our clients, there when they need us and not just 9-5."
Bob Armes
February 24, 2024
"Shannan is the best. Very professional and always there when you need her. Thanks for everything."
"Thanks Bob. I’m glad I get to be a Good Neighbor neighbor to you and your family."
George DeWolfe
February 15, 2024
"Shannan Jursa has created an atmosphere in her office that is far above any other business. She has employed a staff that is knowledgeable, confident, customer service oriented, and most important, empathetic in any issue. We are 150 miles from her office, but we will continue our insurance needs thru Shannan and her staff. All of our needs are met immediately, as if we are their only clients this makes us feel like part of a family. This is the office that you want to handle your insurance needs. Ty'Shaun and Randi, thank you for what you do!!"
"George, what a kind and thoughtful review. We try to be the Agent described with every interaction. Though we do not always succeed, when we do I am glad it’s noticed. We appreciate you!"
Terri Wright
September 8, 2023
"Shannan and her crew are awesome and I highly recommend them for all of your insurance needs. No matter what issues that arise for us concerning insurance, Shannon has always came thru for us. The office has actually gone above and beyond for our needs, every single time. The office recently reviewed our policy and saved us money on the policy. The staff is always kind and caring. Shannan Jursa insurance company is the best!"
"Terri, thank you for the review and kind words. We appreciate you!"
K. J. Marie
September 8, 2023
"Looking for a reliable agent that isn’t going to give you a run around or suddenly increase your rates without warning? Shannan Jursa and her staff are perfect! No matter what, they have always spoken to me respectfully and quickly found resolutions and answers to any questions I’ve ever brought to them! Even when I was car shopping and asked them to give me quotes for at least six vehicles in one day😅 I live more than hour away from their office now, but I will forever keep Shannan as my agent instead of switching to someone local because of her and her staffs compassion and kindness! If I could give them ten stars, I would!"
"Wow! I wish I had adequate words to say how much your words mean. Thank you for being you!"
Denise and Dave McCullough
August 8, 2023
"I have been with State Farm for approximately 30+ years. My parents had State Farm, so it was what you did when you were a young driver looking for insurance - go with who your parents have. I was with the same agent for years & years on the west side even though I moved to the east side. Sadly, my agent retired. A new agent came in, but I wasn't happy, so I changed to another agent and found myself still not happy. Since I found my forever home, I decided to go with Shannon since she was local. It just so happened that I found a precious gem. Shannon is a caring agent who looks out for her clients. She is personable and honest. What, an honest agent? Yes! I am happy I made the change. Even her staff is wonderful. I am blessed to have found my forever agent. Shannon don't go and retire on me! Haha!"
"Denise, wow! You are so amazing to be so thoughtful in your review. I’m not going anywhere, I am way to young to retire! You are so amazing to work with and always a bright light in our days. Thank you for being you. <3"
Gorgeous Waters
August 4, 2023
"Ty’Shaun has been super amazing, any question that I had he answered all of them. He made me feel comfortable, he always provided great customer service. He's a great Insurance Agent, he's the very best."
"Thank you so much for the 5 stars and wonderful words for Ty’Shaun. He is an amazing asset to our agency."
Anna Miller
July 11, 2023
"Shannon and her team are AMAZING!!! They go above and beyond to help you, they will answer you as quickly as possibly! They nice and friendly, have a fantastic customer service, so thankful to have found such a great team!!! Thank you to each and everyone of you that has gone above and beyond, your work and dedication is much appreciated"
"Thank you so much for the 5 stars Anna! It’s our honor to be chosen to help protect you and be there when you need us."
Chess From330
June 28, 2023
"This is amazing agent very fast"
"Thank you Chester, we’re happy to have been able to complete our promise to your mother. We will miss her dearly."
Jennifer Mannor
May 25, 2023
"Shannan and her team are FANTASTIC! They go above and beyond to help in ways you couldn't imagine was possible. If you like outstanding service with attention to detail and things explained in a way, you understand Shannan office is the place to be. To Shannan and her wonderful team, thank you for everything you have done for me and my family! All the hard work and dedication never go unnoticed."
"Thank you Jennifer, it has been our honor to be the Agent of choice for your family. YOU are fantastic!"
Jeremy Lawless
February 21, 2023
"I have been with Progressive since I started driving in 2004. They recently raised my premium 36%. Jeff was able to get me a quote with the same levels of coverage/deductibles … for 15% less than my current premium. He also made the process quick and easy and I really appreciate that."
"Thank you for the 5 stars! We are so glad we were able to save you your hard earned money and make it easy to switch."
Matthew Jordan
January 18, 2023
"Shannan and everyone in the building are fantastic. She went above and beyond to help my business out of a terrible experience we had with a different agent. She put in a lot of extra work go get our mess put to rights. I will be with Shannan for life. Highly recommend."
"Thank you for the review Matt. We’re excited to continue working with you and your business for the foreseeable future!"